Hi,
The client where I am working today has a bunch of groups that needs to
move in to separate companies.
The structure now is:
Comp/Org/Group
AAA/BBB/BBB
AAA/CCC/CCC
AAA/DDD/DDD
This should now change, and new companies for BBB, CCC and DDD needs to be
created:
BBB/BBB/BBB
CCC/CCC/CCC
DDD/DDD/DDD
None of these Support Groups has really been used, and have no tickets
assigned to them.
Are there any quick way to do this? The obvious way would be to create a
Company, and then change the CTM:Support Group record to point to that
company instead. Not really a surprise, but this does not seem to be
enough...
Any suggestions?
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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