Hi,
I would be very surprised if the getContainer-call gives you the wrong
result. When I edit/open my packing-list in Dev Studio I always get the
correct count.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Well...I'm referring specifically to the getContainer call (I use Java)
> off of the ARServerUser object, and then do a print of that object
> structure. I'm asking because we are on 7.6.4 SP1, upgrading to SP3
> shortly in production. We use packing lists extensively to determine the
> code that needs to be moved to prod from Dev...but we don't use the Dev
> studio to export our code, we use a custom app I have written that walks
> the contents of the packing list and exports each object to its own def
> file and I've never experienced the situation that you are discussing, but
> mainly because I don't ask my ARServerUser object to export the entire PL,
> but instead, a separate export for each object within it...so I'm looking
> to see if you can identify within the PL Object on the server if each
> object is 'defined properly'....basically...see if you can figure out
> what's causing the objects that aren't showing up in your def to not show
> up.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Misi Mladoniczky
> Sent: Wednesday, April 25, 2012 2:29 PM
> To: [email protected]
> Subject: Re: Def-export of Packing Lists missing objects...
>
> Hi,
>
> Do you mean using ARExport() or ARGetContainer()?
>
> Why would that differ? The def-file is pretty much an ARExport()-call...
>
> Best Regards - Misi, RRR AB, http://rrr.se
>
>> If you connect to your server via your favorite api language, and output
>> the contents of the container....are all of the references to your
>> workflow there appropriately?
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of Misi Mladoniczky
>> Sent: Wednesday, April 25, 2012 10:22 AM
>> To: [email protected]
>> Subject: Re: Def-export of Packing Lists missing objects...
>>
>> Hi,
>>
>> I have only looked at the PL in the DEF-file.
>>
>> The filters had not change between my exports, the only thing I did was
>> to
>> remove and readd on object.
>>
>> Best Regards - Misi, RRR AB, http://rrr.se
>>
>>> You have obviously looked at the PL through the API to be able to find
>>> the
>>> differences. Have you compared the filters in question having the
>>> problem
>>> with those that aren't and see if you see ANY difference?
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[email protected]] On Behalf Of Misi Mladoniczky
>>> Sent: Wednesday, April 25, 2012 9:43 AM
>>> To: [email protected]
>>> Subject: Re: Def-export of Packing Lists missing objects...
>>>
>>> Hi,
>>>
>>> Exporting as XML changed nothing.
>>>
>>> I added the objects by right-clicking on the packing list and choosing
>>> edit. After that I press the "Add..." button.
>>>
>>> I removed, saved, closed, reopened and readded a problematic object.
>>>
>>> This resulted in 65 exported objects instead of the 63 I had before the
>>> change...
>>>
>>> The ONLY difference if I look at the exported container-definition
>>> (packing-list-definition), is that one of the references changed
>>> position
>>> in the list. Everything els is the same. Very strange!
>>>
>>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP
>>> 2011)
>>>
>>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
>>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>>> logs.
>>> Find these products, and many free tools and utilities, at
>>> http://rrr.se.
>>>
>>>> Misi,
>>>> I'm keenly interested in this problem. Do you have this problem if
>>>> you
>>>> export the objects in XML Def instead of regular Def? How were these
>>>> objects added to the PL...if you remove one of the 'missing' ones,
>>>> save,
>>>> then re-add it, is it still missing?
>>>>
>>>> -----Original Message-----
>>>> From: Action Request System discussion list(ARSList)
>>>> [mailto:[email protected]] On Behalf Of Misi Mladoniczky
>>>> Sent: Wednesday, April 25, 2012 1:55 AM
>>>> To: [email protected]
>>>> Subject: Re: Def-export of Packing Lists missing objects...
>>>>
>>>> Hi Guillaume,
>>>>
>>>> I tried your suggestion, and both when I set 'Add Items With Related
>>>> Property' to "Content" and "Directly Related Objects", I still get the
>>>> same result...
>>>>
>>>> 20 missing filters and 1 missing filter-guide in the DEF, with a total
>>>> of
>>>> 83 objects in the packing-list:
>>>>
>>>> $ perl rrrVerPackList.pl RRR-VENDOR-EMAIL-v6.def
>>>> ######## Missing objects in PACKING LIST #######
>>>> NOT IN PACK 3/RRR-VENDOR-EMAIL
>>>> ######## Missing objects in DEF FILE #######
>>>> NOT IN DEF container/NTE:NPC:TranslateNTMessages
>>>> NOT IN DEF filter/HPD:INC:NTVendorAssignment_860_Chk
>>>> NOT IN DEF filter/HPD:INC:NTVendorAssignment_861_SetTag
>>>> NOT IN DEF filter/NTE:NPC:ChkNotificationMsgExist_015
>>>> NOT IN DEF filter/NTE:NPC:CreateNTS_NoBusTime_590_PNTS`!
>>>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_231
>>>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_232
>>>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_233
>>>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_554
>>>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_556
>>>> NOT IN DEF filter/NTE:NPC:GetNotificationMessage_558
>>>> NOT IN DEF filter/NTE:NPC:GroupEmailNotification_385_ProcessEmail
>>>> NOT IN DEF filter/NTE:NPC:GroupEmailNotification_388_Processed
>>>> NOT IN DEF filter/NTE:NPC:OnCall_250_PNTS`!
>>>> NOT IN DEF filter/NTE:NPC:ProcessHeldRecords_010_PNTS
>>>> NOT IN DEF filter/NTE:NTS:EmailNT_605_Attach-Log
>>>> NOT IN DEF filter/NTE:NTS:Email_200_Customer-NT
>>>> NOT IN DEF filter/NTE:NTS:Email_200_Manual-NT
>>>> NOT IN DEF filter/NTE:NTS:Email_200_SystemNT
>>>> NOT IN DEF filter/SWE_RRR_NTE * GuideLoopWorkInfo 01 WOI
>>>> NOT IN DEF filter/SWE_RRR_NTE:NPC:TranslateNotificationMessageREQ_655
>>>> ######## DEF/PACKING LIST Summary #######
>>>> DEF object count less overlays: 63
>>>> DEF overlay object count: 11
>>>> PACK object count: 83
>>>> NOT IN DEF count: 21
>>>> NOT IN PACK count: 1
>>>>
>>>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP
>>>> 2011)
>>>>
>>>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
>>>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>>>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>>>> logs.
>>>> Find these products, and many free tools and utilities, at
>>>> http://rrr.se.
>>>>
>>>>> hey Misi,
>>>>>
>>>>> The way I export packing lists is to export them this way:
>>>>>
>>>>> right click on the server, select Export -> Object Definitions. Then
>>>>> on
>>>> the pop-up select the packing list and on selection "Add Items with
>>>> Related Property", select "Content".
>>>>>
>>>>> This way works reliably.
>>>>>
>>>>> Guillaume
>>>>> ________________________________________
>>>>> From: Action Request System discussion list(ARSList)
>>>> [[email protected]]
>>>>> on behalf of Misi Mladoniczky [[email protected]]
>>>>> Sent: Tuesday, April 24, 2012 1:02 PM
>>>>> To: [email protected]
>>>>> Subject: Def-export of Packing Lists missing objects...
>>>>>
>>>>> Hi,
>>>>>
>>>>> I am putting workflow objects into packing lists, so that I know what
>>>>> to
>>>> export/import to the production server at a later time.
>>>>>
>>>>> A couple of times I have seen missing objects in the resulting
>>>>> def-file,
>>>> where the objects are in the packing-list included in the def, but a
>>>> few
>>>> objects themselves are missing...
>>>>>
>>>>> I am working with 7.6.04 SP2 on all levels.
>>>>>
>>>>> I am right-clicking on the packing list in Dev Studio and choosing
>>>> "export
>>>>> packing list".
>>>>>
>>>>> Has anyone else seen this? I is very frustrating.
>>>>>
>>>>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP
>>>> 2011)
>>>>>
>>>>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): *
>>>> RRR|License - Not enough Remedy licenses? Save money by optimizing. *
>>>> RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>>>> logs.
>>>>> Find these products, and many free tools and utilities, at
>>>> http://rrr.se.
>>>>>
>>>>> _______________________________________________________________________________
>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>>>>>
>>>>> _______________________________________________________________________________
>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>>>>>
>>>>
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>>>
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>>
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>
> _______________________________________________________________________________
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>
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