We are trying to approve/reject Remedy changes by with the help of emails. We are trying to put a keyword "Approve" "Reject" on the email body which will be parsed in Remedy for the approval or rejection. I am not sure how to parse this in Remedy. Please let me know if any one has done this before.
Thanks, Rajat _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
