It is hard for anyone to tell without access to the hardware CMOS directly, but 
since you are off by an hour in the web services (and that is the exact same 
problem we had) I would believe that your hardware is not running as UTC/GMT.  
From what I have heard it is common to have the physical machine set in a local 
timezone when one of the virtual machines (or possibly could be) is a Windows 
OS.

I would recommend changing UTC to false in the /etc/sysconfig/clock file and 
running
   /sbin/hwclock --hctosys   
   /sbin/hwclock --systohc

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of L G Robinson
Sent: Monday, April 30, 2012 8:34 PM
To: [email protected]
Subject: Re: Webservices and Queries

** 
Hi Fred,

Thanks for the tip about hwclock. I had no idea.
My Mid-tier (and thus webservices) are running on a Linux VM.

Can you tell from the following if my system is set correctly? I am unable to 
locate any hardware clock settings on the VSphere client that I have access to, 
but I have limited permissions.

cat /etc/sysconfig/clock

ZONE="America/New_York"
UTC=true

/sbin/hwclock -ru

Mon 30 Apr 2012 07:55:32 PM EDT  -0.650259 seconds

cat /etc/adjtime

0.000000 1316200184 0.000000
1316200184
UTC

Thanks.
Larry

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Monday, April 30, 2012 5:17 PM
To: [email protected]
Subject: Re: Webservices and Queries** 
Are you on a Virtual environment? We ran across a Linux bug when the hardware 
clock thought it was GMT and the system clock thought it wasn't.
 
You can check by:     cat /etc/sysconfig/clock
And seeing if UTC is true or false
 
If it is set true and the hardware clock isn't GMT then the admin needs to 
update the /etc/sysconfig/clock file and re-sync the time with   
   /sbin/hwclock --systohc
 
Fred

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