Hi Everyone, We have been happily utilizing our Crystal Reports Server v11.5 since 2008 and it just plods along day after day churning out hundreds of scheduled reports .... until two weeks ago.
All previously scheduled reports continue to work just fine. But since our reports go to external customers those companies frequently have distribution changes we need to make. Also since our business expands we have new customers to send our awesome reports too. We can no longer make distribution changes or have newly added objects run successfully. When those items run we receive the same error: Error Message: Failed to open the connection. C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\rempwrpt01.reportjobserver\~tmpb6870cfdaade6129.rpt So we restarted the internal servers numerous times. Then we restarted the whole application. No change. I've tried making the changes from 3 different PCs in two different cities on 3 different network carriers. Same results. We know the connection works because there are hundreds that run successfully on a daily basis using the same credentials. So I finally decided to contact SAP (never an award winning experience) to find out our version is no longer supported. Oh well, so sad ... too bad ... goodbye. We have to upgrade. I don't have a problem doing the upgrade but it is not something that just happens overnight and will likely take a couple of months in reality. In the meantime we get about 5-10 requests a week. Ok, we've established workarounds for this which require a great deal of manual report running on my part but that's my problem. *What I'd like to know is .... what's the most current version of Crystal Reports Server any of you are running? The compatibility matrix mentions Crystal Report Server 2008 only, not the most current version SAP Crystal Solution 2011 ... or maybe they are the same and I'm confused. * ** *Did you do an upgrade and if so what gotchas did you run into with 'already scheduled' reports?* We're on ARS v7.5p3 server Oracle 10g Sun Solaris Crystal Reports 11.5 on a VM on unix I'll appreciate any info you can provide. If I haven't included some info that makes the story clearer just let me know. I'm going to take up drinking shortly since everything I'm touching in 2012 needs an upgrade! Must be my punishment for a great month of weather in March in the midwest ... lol Thanks, Susan Susan Palmer ShopperTrak 200 W Monroe St 11th Floor Chicago, IL 60606 312-529-5325 [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
