I can't find it now but I recall reading that you can only run escalations on one server in the group at least on ARS 6.3. That would explain why you can't select and worth checking.
Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of ravi rai Sent: Thursday, May 17, 2012 3:34 PM To: arslist@ARSLIST.ORG Subject: Re: arerror 3324 Escalation problem Quick Question? ** take the server out of server group thans modify setting Server Setting-->Configuration: checkbox Server Group member** needs restart Ravi ________________________________ Date: Thu, 17 May 2012 14:36:44 -0400 From: remedy...@gmail.com<mailto:remedy...@gmail.com> Subject: arerror 3324 Escalation problem Quick Question? To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> ** ENV: 7.6.04 SP2 (server group) (2 servers) solaris / oracle Cannot select button Disable Escalation in the Administration Configuration menu without error arerror 3324 = the configuration setting is not allowed when the server is a member of a sever group so how do you turn on escalations, if you cannot select it.. (I am sure it is obvious) -- Patrick Zandi _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
