Ok, 'Listers. Here is a set of three new topics received this week that are likely to be accepted by the board.One is from our long time friend and creator of the RemMail product - Doug Tanner, another is from a frequent contributor to the list, Nathan Aker.
Our list of topics is shaping up nicely (and early - this time), but we only have until July 1st to receive your topics. Just remember if your topic gets accepted, you get FREE admission to the WWRUG12 Conference this year. For those of you who have emailed me with questions about exactly what to say and how long to make your initial submission, here are some great samples. If you don't know how to manage your submissions, you can use this portal (using our Mid-Tier and ARSystem) www.wwrug.org/register (for creating your account to manage submissions, it does NOT register you for the conference). The following submission has been made by Douglas Tanner from Compass Group. Topic Details Topic: Advanced Email processing with the ARS Email Engine Abstract: How to leverage the ARS system email engine. Synopsis: Read 30+ email boxes processing 10,000+ emails daily. Sending and receiving in/out of 15 custom applications. Filtering incoming email - spam, out of office, etc. Control assignments based on subject, mailbox and keywords. (More to come - this is a placeholder) Thanks, Doug Technical Skill Level: Intermediate Classification: Case Study Categorization: AR System - Core Specification: Technical ---------------------------------------------------------------------------- ------------ The following submission has been made by Brian Pancia from Finity IT. Topic Details Topic: Don't Look At My Stuff - Multi-Tenancy, Data Segregation, and Row Level Access Abstract: Exploring the BMC Remedy ITSM capabilities for data segregation. Synopsis: Exploring the BMC Remedy ITSM capabilities for data segregation. - Using Multi-Tenancy - How out of box permissions work in the ITSM Suite - Setting up parent/child groups - Customizing the ITSM Suite to support ad hoc access control Technical Skill Level: Intermediate Classification: Education Categorization: ITSM Specification: Technical ---------------------------------------------------------------------------- ------------ The following submission has been made by Nathan Aker from McAfee. Topic Details Topic: ITBM & ITSM Architecture Overview, Integration, and Lessons Learned Abstract: In this session you will learn how the ITBM and ITSM modules are integrated with one another and what items you should consider when deploying ITBM with ITSM Synopsis: The session will cover: * ITSM/ITBM Suite Overview * ITSM/ITBM Base Technologies * ITSM/ITBM Integration Points * ITSM/ITBM Data Exchanged * Combined Implementation Lessons Learned * Questions/Discussion Technical Skill Level: Intermediate Classification: Product Categorization: Other Specification: Technical Phil Bautista, WWRUG12 Advisory Board 512-731-0304 Social - <http://www.facebook.com/phil.bautista> http://www.facebook.com/phil.bautista Business - <http://www.linkedin.com/in/philbautista> http://www.linkedin.com/in/philbautista WWRUG12 - <http://www.wwrug11.com/contact_phil.html> http://www.wwrug12.com/contact_phil.html _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

