Ravi rai, Yes I have checked log enabled on the user tool ,API and Plugin logs are enaled so i disabled all log and checked i am getting the same error .
could you please guide me is there any other altenative solution . Thanks Sagar On 5/18/12, ravi rai <[email protected]> wrote: > > Sagar, > Check if log is enabled on the user tool > I have seen this in past when log was enabled tool was crashing. > Disable all logs and try it might help > > regards > ravi rai > > >> Date: Fri, 18 May 2012 13:14:51 +0530 >> From: [email protected] >> Subject: Problem in ITSM 7.1 >> To: [email protected] >> >> Hi All, >> >> I am using the ITSM 7.1 version with Problem management module. >> >> we are facing problem when i am opeing the Problem Investigation form >> in a search mode when i click the search getting below error. >> I have attached error message screen shot(ERROR:BMC Remedy User >> Application has encountered a problem and needs to close .we are >> sorrorryfor the inconvenience) when i click to don't send my >> applcation is close from the user tool. >> Could you please guide me how to fix this issue. >> >> >> Thanks >> Sagar >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > -- Sagar _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
