Hi,
That was not much to go on...
What I can suggest is logging, logging, logging.
Turn on API/ESCL/FLTR/SQL into one log file.
Turn on Plugin logging.
Check the logs.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> Verision is 7.6.03
>
> On Wed, May 23, 2012 at 1:02 PM, Jose Huerta
> <jose.hue...@sm2baleares.es>wrote:
>
>> ** Version, S.O.?
>> What diagnostic have you made?
>>
>> Jose M. Huerta
>> Project Manager**
>>
>> Movil: 661 665 088
>>
>> Telf.: 971 75 03 24****
>>
>> Fax: 971 75 07 94****
>>
>> <http://www.sm2baleares.es/>****
>>
>> SM2 Baleares S.A.
>> C/Rita Levi ****
>>
>> Edificio SM2 Parc Bit****
>>
>> 07121 Palma de Mallorca****
>>
>> <http://es-es.facebook.com/pages/SM2-Baleares/158608627954>
>> <http://twitter.com/#!/SM2Baleares>
>> <http://www.linkedin.com/company/sm2-baleares>
>>
>> La información contenida en este mensaje de correo electrónico es
>> confidencial. La misma, es enviada con la intención de que únicamente
>> sea
>> leída por la persona(s) a la(s) que va dirigida. El acceso a este
>> mensaje
>> por otras personas no está autorizado, por lo que en tal caso, le
>> rogamos
>> que nos lo comunique por la misma vía, se abstenga de realizar copias
>> del
>> mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de
>> inmediato.****
>>
>> P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es
>> necesario.
>>
>>
>>
>> On Wed, May 23, 2012 at 8:00 AM, Abhay Somani
>> <remedy.ab...@gmail.com>wrote:
>>
>>> **
>>>
>>> ---------- Forwarded message ----------
>>> From: Abhay Somani <remedy.ab...@gmail.com>
>>> Date: Fri, May 18, 2012 at 8:55 PM
>>> Subject: I need a help in some scenario
>>> To: arslist@arslist.org
>>>
>>>
>>> Hello All,
>>>
>>>
>>> I need a help in some scenario (List below) ..I want to know that
>>> What
>>> should we take as 1st step to find the root case ?and What are major
>>> cause/reason for these issue in general . Please help me out !!
>>>
>>>
>>> Issue are follows
>>>
>>> 1) MIdtier is slow or performance issue
>>>
>>> 2) Remedy Performance Issue, and later users could not login
>>>
>>> 3)is getting an error as AR System Plug-In server : ARERR 8760
>>>
>>> 4) Emails were not processed.
>>>
>>> 5)Users could not login via SSO.
>>>
>>>
>>> Thanks in Advance
>>>
>>> Abhay Somani
>>>
>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
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