Are you looking at the correct CI Class ... For example LAN Endpoint? Sent from my iPhone
On Jun 6, 2012, at 10:34 AM, "Goodall, Andrew C" <ago...@jcp.com<mailto:ago...@jcp.com>> wrote: ** -Global- is fine, but if the product catalog entry is not displaying – it sounds like something corrupted and got orphaned. Check your new imports against ones you know to work to compare for differences. Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com<mailto:ago...@jcpenney.com> jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com<http://jcp.com> From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of KathyMorris Sent: Tuesday, June 05, 2012 5:29 PM To: arslist@arslist.org<mailto:arslist@arslist.org> Subject: Re: Product Catalog ** Yes when I view the Product Company Relationship – I do see the service support module selected as “Asset Management” however the product catalog entry is not displaying. The “Company” is set to “Global.” From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C Sent: Tuesday, June 05, 2012 5:55 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Product Catalog ** Are they selected for the Configuration/Asset Management module in the product company relationship form? If not... In windows user client Go to: - Application Administration Console (standard config) - View Products - Search products recently submitted and review them - Highlight all applicable rows - Actions / Modify All - Select “Configuration/Asset Management” under application modules and save. Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com<mailto:ago...@jcpenney.com> jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com<http://jcp.com> From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org]<mailto:[mailto:arslist@arslist.org]> On Behalf Of KathyMorris Sent: Tuesday, June 05, 2012 4:40 PM To: arslist@arslist.org<mailto:arslist@arslist.org> Subject: Product Catalog ** Hi, I installed the product catalog April Update, and I can see the data in the product catalog console, however the data is not showing in the applications (i.e. Asset Management). For example, when I select “Manufacturer” – I see all the manufacturers now. Is there something that I am supposed to do to get the data to display in the Asset Management Console? For example, when I select: Tier 1 = Network Tier 2 = Router Tier 3 = Access Router Then I go to select the “Product Name” and no value displays. _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
