Can anyone assist?

I have a open request with BMC; they are requesting going to version 7.5P8
to look at it. They have not seen this issue before. 


RemedyAdmin wrote:
> 
>  Help please,
>  
>  Has anyone encountered this issue,
>  
>  Accessible menu items grayed-out in MT and MT user logging not working 
>  (logging screen doesnot open). The main one is the SEARCHES.
>  
>  MT7.5P4
>  WebSphere 6.1
>  Oracle 11g
>  ARS 7.5P4
>  Unix 6.1
>  
>  http://old.nabble.com/file/p33976479/AfterSearchinModifyModeCapture.jpg 
> 


-----

Dee
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