Hi,
As for the Historical License Usage form, with supposedly should keep
track of each session, I still am of the opinion that it is faulty. And as
LJ said, it does not track Read-license-users. And it definitely does not
track Application licenses.
The best way is to use the User-logging functionality, either File-based
or Form-based.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> Rahul,
> You can turn on license tracking in the Admin Console for 'Server
> Information'...and optionally turn on tracking for read licenses as well.
> This will record data for every login and logout of every user and can be
> used in server groups effectively. You can alternately turn on user
> logging to either form or file, which does effectively the same thing, but
> does it in log format.
>
> Either option has availability of tools to evaluate the data collected and
> can present various information and recommendations.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of rahul bose
> Sent: Monday, June 11, 2012 12:54 PM
> To: arslist@ARSLIST.ORG
> Subject: Remedy 7.6.04 Logon Audit Data
>
> ** Is there a way table in the backend which can capture or keep a track
> the Individual Logon and Logout to remedy ?
>
> --
> Your's Sincerely
>
> Rahul Bose
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
> _______________________________________________________________________________
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