Maybe this kb is more applicable: https://kb.bmc.com/infocenter/index?page=content&id=KA333064 A search of "remedy delay startup" hits that as number 1.
Axton Grams On Wed, Jun 13, 2012 at 8:15 AM, Longwing, LJ CTR MDA/IC < lj.longwing....@mda.mil> wrote: > If only it did. That particular article is essentially useless to me. It > essentially says 'just set your dependencies and you should be good', but I > have the dependencies set properly and I'm not good....the issue that I'm > specifically having is that one of their own products is incorrectly > reporting as 'started' when it's not available (sql server). The article > goes on to say that if you need your service to start 'later' in the > process, then to just make it dependent on spooler or messenger. I have > done that and STILL it doesn't start late enough in the process to allow > SQL to actually become available....so no...that article doesn't give me > everything I'm looking for unfortunately. > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Avy Mann > Sent: Wednesday, June 13, 2012 7:09 AM > To: arslist@ARSLIST.ORG > Subject: Re: Remedy Startup > > ** > You want to delay the startup of the AR service. Here is an article that > should give you everything you are looking for: > > > http://support.microsoft.com/kb/193888 > > > > Enjoy! > > ________________________________ > > From: "Longwing, LJ CTR MDA/IC" <lj.longwing....@mda.mil> > To: arslist@ARSLIST.ORG > Sent: Wednesday, June 13, 2012 8:57:54 AM > Subject: Re: Remedy Startup > > > Andrew, > You are correct....SQL Server is reporting itself as online, when it's not > fully available, and this is screwing up Remedy because it's trying to > connect to a DB that's not yet available. I'm looking for a way to delay > that startup > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont > Sent: Tuesday, June 12, 2012 3:13 PM > To: arslist@ARSLIST.ORG > Subject: Re: Remedy Startup > > ** It could be that the SQL service is not up yet by the time AR start. > > It happened on one of our dev machines after rebooting where both AR and > SQL are installed. > > Andrew. > > On Tue, Jun 12, 2012 at 2:03 PM, Longwing, LJ CTR MDA/IC < > lj.longwing....@mda.mil> wrote: > > > Ok...my box is running Remedy and SQL Server both and on startup the > Remedy service fails to start properly. The arerror.log shows an error > about ARAdmin login failing twice, then the process dies. An immediate > attempt to start the service functions fine. Checking the SQL Logs I see > something along the lines of > > 12:00:00 Starting ARSystem > 12:00:01 Attempted login from ARAdmin failed > 12:00:02 Scanning ARSystem > 12:00:06 Recovery of ARSystem complete > > That's not a copy of the log (because I can't get that to the > internet)...but that's close to what it says....this is only happening on > one of my boxes, and I suspect that it's a memory related issue because > when I check a functional box, I see everything except the login failed > line, but it all happens within a second of each other...and my remedy > doesn't have any problems starting. I have the Remedy service set to > depend on the SQL service, but according to the internet (and my personal > experience) the SQL Service reporting as 'up' does not mean that DB's are > available. MS recommends that if you need to 'delay' the startup of a > particular service that you should set it dependent on 'Spooler'...I've > done this but it doesn't help...I need another 5-10 seconds delay with the > attempted starting of Remedy service....any recommendations? > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
