The BO related metadata is stored in the DB under the BOAdmin schema, Remedy 
data is under ARAdmin.  I'm not sure of the steps to get you back pointing to 
your dev environment.  We did something similar and wound up having to pull a 
contractor back in (the one who set everything up) to clean it back up.   I 
believe you have to repoint all the universe connections and report connections 
in CMC but I know there were a number of steps he had to go through.

Nate.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron
Sent: Wednesday, June 20, 2012 2:43 PM
To: arslist@ARSLIST.ORG
Subject: Remedy DB refresh and Business Objects

**
Hi all,

I'm working through a developing a process for refreshing our dev/qa 
environments with production data. We dumped the data from production into dev 
and I've done a lot of cleanup and re-pointing so Remedy/ITSM is working 
correctly. That part seems to be fine.

The issue I'm having is that our BO reporting server seems to now be pointing 
to production. I logged into CMC as administrator yesterday and there was 
nothing in the environment. No reports, users, groups (other than defaults), as 
well as our license string. I restarted BO and Tomcat today because I again 
couldn't log in and now when I log in, I see production reports that 
successfully ran this morning.

First of all, I wasn't expecting our BO environment to be affected by the data 
refresh. In any case, we had this implemented by a contractor and I'm not fully 
clear how BO connects to the database and where those settings are kept. Any 
thoughts as to where I might look?

Thanks in advance,
Ron
_attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers 
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