Hello All,
On a old computer, I've managed to upgrade to 7.6.04 tools and now everything
is ok. The difference is in OS. The old commuter has an XP SP3, while the new
one runs Win 7 on 32.
'.... 'Ignore required field'....'
This option is valid only for noncore fields.
In general I use factory settings and it works OK.
Daniel
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Amol Dixit
Sent: Monday, June 25, 2012 10:12 AM
To: [email protected]
Subject: Re: Handle Duplicate Request IDs By: Update Old Record with New
Record's Data
With Import tool there is an option to 'Ignore required field'. If you turn on
that option you will not receive mandetory field error.
However, if you updating the old record with new record data it should update
and should not create new record. The error you mentioned is observed only if
new record is created and values are not supplied for the mandetory field.
It seems like it is not able to idetify which record to update. Is there any
change in the unique fields for that form? Please check
Regards
Amol Dixit
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