Ahmed, We have an issue with any incoming emails that have .png, .eml or .msg files attached. They error out every time. I've had a ticket open with BMC Support on this since 10/2010 without resolution.
Lynn From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ahmed Sauga Sent: Thursday, June 28, 2012 11:48 AM To: [email protected] Subject: .PNG screenshots ** Hey guys, anyone else experiencing .png files not loading in the 'screenshot' section of the incident page. It seems like all other extensions are working? _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
