You need to run PDICT after installing it, using the desktop shortcut. PDICT will then install the Process Designer Integration forms & workflow after obtaining the remedy server login details from you.
If PDICT is running slowly, this may be due to a server that is running near capacity in terms of memory. Restarting the AR service before running PDICT may help. The process designer install guide explains this in more detail (available from Programs ->BMC Software->Process Designer 8. Hope this helps. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
