A option of architecture is not currently available for Remedy OnDemand customers, no. Since the Software is provided as a Service, the customers do not have direct access to the underlying architecture.
-David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Dale Hurtt Sent: Thursday, July 05, 2012 10:52 AM To: [email protected] Subject: Remedy On Demand Architecture Can anyone who uses Remedy On Demand verify whether BMC uses only Windows 2008/SQL Server 2008 or whether it provides its customers options? The customer I am working with is trying to get this information and is getting a run-around in sales. Also curious if anyone has any insight into why W2008/SS2008, if it is the only configuration used, when some of the architects from Professional Services we have worked with recommends Linux/Oracle RAC for scaling. Just curious. We suspect it is a way for BMC to keep their costs down and thus their price point is more competitive. Thanks in advance. Regards, Dale Hurtt _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
