Well - I did notice one thing. Your process that is running seems to be instance 2 - but you are using the aie001 script to try to stop the server.
Do you have an aie002 script on the server where you did the re-install? As for it dying - we had this exact problem. I'll check with one of my customers and see how he fixed it. William Rentfrow [email protected] Office - 715-204-3061 Cell - 715-498-5056 ________________________________________ From: Action Request System discussion list(ARSList) [[email protected]] on behalf of thojciv [[email protected]] Sent: Thursday, July 05, 2012 10:35 AM To: [email protected] Subject: Failing: AIE 7.1 on SuSE Linux Server Group Environment - Help Please A colleague and I are stumped on this. We've done our best to review BMC knowledge articles, did the Google thing, have a ticket open with BMC (very little success, slow at responding too)...We appreciate any help! Brief background: We installed AIE 7.1 patch008 in a SuSE Linux 10, SERVER GROUP environment. We're running ARS Server 7.1 patch 11. We recently migrated everything from a NON-SERVER GROUP Solaris environment to the Linux setup. AIE 7.1 patch 008 ran great on Solaris. Not in Linux and one major difference is the server group setup (1 primary server, 1 secondary). Issue description: NOTE: We attempted several reinstalls and tests and they all failed so the scenario I am describing below is the simplest scenario to date...We'll start with that. 1) Stopped arserver on secondary server B. 2) Successfully installed AIE 7.1 patch008 on primary server A (so only one AIE instance, aie001 showing on primary server A only) 3) Confirmed EIE forms, eie.cfg, etc. objects looked fine - yes. 4) Started secondary server B. 5) On primary server A, created mapping, data exchange, made sure .tbl exists, etc. - yes. Scheduled the data exchange to run. 6) Start aie001 on primary server A and console indicates 1 data exchange is active. 7) Based on EIE:Log, the data exchange starts ok. In the destination AR form, records start to get created... 8) FAILURE: the process only seems to be able to create, ie. 25 records, or 85 records and then stops (we wanted to test a data set of about 25,000 records). Something apparently kills the aie001 instance/process...The odd things is...When we do a ps -ef | grep aie...the system shows something like: user@servera:/hrsscm/dhrsscm/a01/ar/aie/bmc/apps/aie/servera-8000/service/bin> ps -ef | grep aie user 4612 1 0 Jun27 ? 00:00:07 /hrsscm/dhrsscm/a01/ar/aie/bmc/apps/aie/servera-8000/service/bin/eie -x servera -n ARS_SERVERA(8000)_EIE_SERVERA_Inst_002 -p 8000 But when I want to retry an import and issue a "aie001 stop" command, I get: user@servera:/hrsscm/dhrsscm/a01/ar/aie/bmc/apps/aie/servera-8000/service/bin> aie001 stop No running processes found Question: Has anyone been able to install AIE7.1 patch008 in a Server Group environment (Linux environment?)? If yes, can you please kindly list the steps you took to get this it to work? Thank you in advance for your assistance. -- View this message in context: http://old.nabble.com/Failing%3A-AIE-7.1-on-SuSE-Linux-Server-Group-Environment---Help-Please-tp34118513p34118513.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
