While that’s a good approach for when there are not many data validation rules on the other system, it may complicate things if you need to validate existing data in the other system before allowing a web service call. In which case I think it should be acceptable to prompt the user with “The <whatever system that other system is> system is currently temporarily unavailable. Please try again later.”
I think that should be an acceptable approach as well – depending on the circumstance.. After all lets say if the ARS itself was down, wouldn’t that be more or less what the user would have to do – try again later? Joe From: Goodall, Andrew C Sent: Wednesday, July 11, 2012 3:30 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: General web services question ** I created an error routine to push the entries to an “Error queue” form, then I have an escalation that will retry and push these on an interval. I added some fields like error message and retry attempt count to help debug process. If retry is successful it sets a status flag to eventually purge off. Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Sundberg Sent: Wednesday, July 11, 2012 2:17 PM To: [email protected] Subject: General web services question ** Wondering - what are people doing about web services that fail or are down for a known period of time. Example: Maybe as part of your application you do a push fields to a web-service - to create a record in another system. However, that target system is down this weekend? How are people handling that? -John -- John Sundberg Kinetic Data, Inc. "Your Business. Your Process." WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award 651-556-0930 I [email protected] www.kineticdata.com I community.kineticdata.com _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
