Probably have to do a set field if urgency = "High" set field temp_urgency = 2000. Also pay attention to your partner's data type.
Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C Sent: Thursday, July 12, 2012 3:01 PM To: arslist@ARSLIST.ORG Subject: retrieving enumerated (selection list) ID integer instead of value in filter action ** My integration partner needs the urgency and impact value ID passed to them instead of the value/alias character string. How do I do this in a filter action? $urgency$ will always give me the value associated with ID=2000 (2-High), but I want it to return the ID value 2000. Do I have to set urgency to a temp integer field first, to get the ID? I would have thought it would have been something simple like $urgency$.ID Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com<mailto:ago...@jcpenney.com> jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
