Hi,
Cause for this issue is the 'Normalization Status' Field. This is a selection field with below values. Selection Values ID Other 10 Not Normalized 20 Not Applicable For Normalization 30 Normalization Failed 40 Normalized but Not Approved 50 Normalized and Approved 60 Modified After Last Normalization 70 This field is referred / updated after and before the normalization for each record. By default this field is not on the default view. If value of this field is 'Not Normalized' for a record, then only this record is normalized. When we update or created an entry, its values is automatically set to 'Not Normalized'. Please let us know if you are trying to map this field in 'Class Mapping' with value other than 'Not Normalized'. The solution is either you should not map this attribute / field, or this field must be mapped with 'Not Normalized' value in order to normalize the record. HTH -- Regards, ITSM Support Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anuj DUA Sent: Friday, July 13, 2012 9:57 AM To: arslist@ARSLIST.ORG Subject: Weird Normalization behaviour ** Hello All, I have an issue while normalizing entries in product CI. When I create entry through AIE tool, it does not normalize When the same entries are created manually, they get normalize. Here, I have checked all configurations - 1) Normalization configuration 2) NE:ProductAlias form 3) Product catalog entry The entries created manually and via AIE are same. Kindly suggest what could be the reason ? With Regards, Anuj Dua 199 6596 _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
