Re-apply the application preferences for the user for the role in change management tab.
Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Anandakumar L Sent: Thursday, July 26, 2012 2:47 PM To: [email protected] Subject: Change Management Console shows RFCs that is not belong to the group Hi, I am stuck with the below issue, please let me know any possible resolution for this. When user try to select option as "Assigned to my selected groups" or "Assigned to all my groups" in Change Console, user can see RFCs that is not belong to his group and this issue is coming from one particular group. Using ITSM version is 7.6.04 Thanks Anand _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
