Hi,

I guess that the little girl is definitely the VIP, and Susanne has
annexed many of the other roles, particularly in the SLA Manager category.
I find myself mostly running around doing various 2:nd line support tasks
with ever changing service targets. There is also communication issues
with the end customer at times, which complicates things. I am trying to
structure the knowledge database whenever I get a few minutes off, but the
service catalogue seems to change so fast that I never quite seem to catch
up ;-)

In any event, thank you all for the good wishes!

I hope to see you all at WWRUG12, where I will be giving you updates on my
progress, as well as a couple of presentations that just got accepted :-)

        Best Regards - Misi, RRR AB, http://rrr.se

> Yeah VIP sounds more like a better role! And give them unlimited reporting
> access so they report back to you on every report you want them to :-)
>
> Joe
>
> From: Jason Miller
> Sent: Friday, July 27, 2012 3:52 PM
> Newsgroups: public.remedy.arsystem.general
> To: [email protected]
> Subject: Re: Congrats to Misi
>
> ** I don't know.  I am sure not giving my kids the Admin role any time
> soon (they may think they are Admin).  Maybe flag her as VIP instead?
>
>
> On Fri, Jul 27, 2012 at 12:36 PM, Joe Martin D'Souza <[email protected]>
> wrote:
>
>   **
>   That is funny :)
>
>   Don’t forget to add her to the Admin role as everything will probably
> revolve around her for the next ... hmm 18 years..
>
>   Joe
>
>   From: Jason Miller
>   Sent: Friday, July 27, 2012 10:54 AM
>   Newsgroups: public.remedy.arsystem.general
>   To: [email protected]
>   Subject: Re: Congrats to Misi
>
>   **
>   Congratulations! Don't forget to add her to CTM:People.
>
>   Jason
>
>   On Jul 27, 2012 7:39 AM, "Rick Cook" <[email protected]> wrote:
>
>     **
>     A new birth is God's reminder that he hasn't given up on humanity.  I
> am sure your new gift will bring much joy.
>
>     Rick
>
>     On Jul 27, 2012 10:34 AM, "Susan Palmer" <[email protected]>
> wrote:
>
>       **
>       What a great day Misi .... Congratulations !!!  Best to your wife
> and new daughter!
>
>       Susan
>
>
>       On Fri, Jul 27, 2012 at 8:56 AM, Grooms, Frederick W
> <[email protected]> wrote:
>
>         Congratulations Misi
>
>
>         -----Original Message-----
>         From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Carl Wilson
>         Sent: Friday, July 27, 2012 2:40 AM
>         To: [email protected]
>         Subject: Congrats to Misi
>
>
>         Hi,
>         I would just like to congratulate Misi on the birth of his
> daughter, he informs me mother and daughter are doing well.
>         She arrived on Friday and was 3.7 kilos and 49 cm.
>
>
>         Cheers
>         Carl
>
>         http://www.missingpiecessoftware.com/
>   _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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