Hello, I tired installing this on an OOB 7.6.04 and received an error: “Install Failed Error running the install, ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HAD:Event Subscription Wizard WARNING (55): The flowing item was not imported; HAD:ESW_WindowOpen_30_SFCF(Modify WARNING (311): Field ID specified is not found on this form.; -- HAD:SQL_536870990 : 10017061”
Has anyone else tried to install this and encountered this issue? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Easter, David Sent: Monday, July 30, 2012 5:34 PM To: [email protected] Subject: ADV: Introducing BMC Remedy Health Advisor utility ** It is challenging to monitor in-house BMC Remedy Action Request System servers and an AR System based application infrastructure that is supporting critical business services. To help, BMC is making the BMC Remedy Health Advisor application available as an unsupported utility. This solution consists of: 1. BMC Remedy Health Advisor Server Application - to be deployed on a central BMC Remedy AR Server 2. BMC Remedy Health Advisor Client Creator - used to create the "BMC Remedy Health Advisor Client" to be deployed on the AR System Server which needs to be monitored BMC Remedy Health Advisor application is designed to enable on-premise support personnel or a service provider offering managed services to actively monitor the different aspects of the AR System infrastructure and proactively be able to prevent the issues affecting the underlying business services. This solution enables a service provider to monitor AR System infrastructure of each instance or end-customer from one single location and also provides the ability to the end-customer to control what a service provider should monitor. Key features of this solution are as listed below: * Monitoring AR System Server * Monitoring AR System Server configuration * Monitoring AR System Server error log * Collecting AR System Server License Usage * Collecting AR System Server "Server Statistics" * Collecting Form Entry counts * Sending Alert Notification * Stopping and Starting AR System Server * Integration with BMC ITSM Incident Management application * Report generation For detailed information about the architecture, installation, creating a client or on-boarding a customer; please refer to the available documentation. BMC has taken commercially reasonable efforts to ensure the quality of this solution and has tested for reasonable period before making this available for wider consumption as an unsupported application. As an unsupported utility, best effort will be provided via the BMC Communities to address questions or issues regarding the utility. BMC Support will not accept issues regarding this utility. We are looking forward for your comments and suggestions about this utility. Feedback will be used to influence future versions of the BMC Health Advisor as well as potentially drive this functionality into supported solutions. To download BMC Remedy Health Advisor<https://communities.bmc.com/communities/docs/DOC-20770> please visit the BMC Communities. You will need a BMC Communities account to access the document and utility. A BMC Communities account does not require a Support ID or maintenance contact with BMC, however, and is available at no charge. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
