Great recap and response Jason - couldn't agree more with everything you
stated.

 

Regards,

 

Andrew C. Goodall

Software Engineer

Development Services

[email protected]

jcpenney

6501 Legacy Drive

Plano, TX 75024

jcp.com

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jason Miller
Sent: Tuesday, August 07, 2012 2:34 PM
To: [email protected]
Subject: Re: OT: ARSLIST Signal-to-noise ratio - Ranting!

 

** I also use Gmail for my ARSlist subscription.  It is employer
independent, works well on the web, on my phone and there are the things
Patrick mentioned.

 

ARSlist is having such a good run as is.  Is it reasonable to think it
will not ever change?  Bandwidth is not the issue it once was.  Storage
is no longer an issue for most people.  Images are also part of every
day life on the Internet now.  Technology and behaviors have changed
since the ARSlist started.  I appreciate the ability to include screen
prints now (enabled almost exactly a year ago).  Sometimes an image is
needed to help text make sense.

 

I might be the biggest image attacher to-date?  I try to keep the images
relevant and related to Remedy (ok maybe Pixelville and the pager
picture were a bit of a stretch).  Don't get me wrong.  I hope the first
person to post a picture of their lunch to the ARSlist is promptly
banned.  Initially Jose's signature slightly bothered me but it is the
world we live in today.  By far his contributions to the community
outweigh a little extra text/images at the bottom of each email.
Besides now I am over it :)

 

Email ~ I agree email is still the most efficient method for this group
of people to interact.  The reason I have not become a more frequent
player in BMC Communities is because I have not been able to find a way
to keep up as easily as the ARSlist.  The BMC Communities has a large
volume of posts and comments of varying skill levels.  It seems the
volume and skill level here is just right for email.

 

People ~ Not to knock people new to Remedy but there are also less
newbie questions here.  By no means am I saying newbie questions are not
welcome here, we all started somewhere.  What I am saying is in general
most topics on this list are something I am interested in as a person
who has given a chunk of my life/brain to ARS for over 10 years.
Personally I view most of the content on the ARSlist as higher-end
content.  I doubt I would keep up with the List as much as I do if the
topics were not as advanced/unique/challenging as they are.

 

Jason

 

P.S. Regarding "employer independent" ~ I am not hiding behind Gmail.
If you want to know who I work for just ask.  I moved away from my
corporate email the first time I changed employers and re-registered to
the List.  I view my involvement in this Remedy community as more
personal than related to my employer so I use my personal email address.
It helps keep my work email related directly to work and recruiters
don't contact me on my employer's email system when they browse the List
for addresses :)

On Tue, Aug 7, 2012 at 9:02 AM, patrick zandi <[email protected]>
wrote:

** I use gmail account for this.. Searchable.. pictures.. yeah,, but I
have 10GIG of free space-- who cares.





On Tue, Aug 7, 2012 at 12:00 PM, [email protected]
<[email protected]> wrote:

Opinion: Screen shots can be very valuable. I can always
delete them from emails if I want to save them so I think
that they help to clarify a point - as long as they don't
get used to excess...



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Sanford, Claire
Sent: Tuesday, August 07, 2012 11:56 AM
To: [email protected]

Subject: Re: OT: ARSLIST Signal-to-noise ratio - Ranting!

Jose said:
"And finally, I don't see the relationship between forums and blogs &
twitter."

<Begin|Rant>

Claire says "I don't see the relationship between the ARSList and
Forums, blogs and Twitter. "

But you do feel the need to include the entire thread you replied to
including your graphics - sometimes several times!

I've been out of the office.  Enjoying my first block of days off since
getting things ready for the go-live of ITSM 7.6.04, so I have been
quiet on these things for a while.

I used to send out the FAQ, then Dan started sending out something to
people as they joined the list, so I stopped.

The thing that bothers me most is screen shots and all the little icons
that people include in the email. The worst are the animated .sig files!
Outlook provides you the opportunity to decide what type of text you
want to use when sending an email.  I prefer to use plain text when
sending an email to the list unless I need to highlight something
specific.  A plain text email or one without a lot of attachments is
about 8 to 15 kb.  All those silly icons and screen shots add up.  I
have had to delete threads because they have grown to larger proportions
than I can save on the drive I save these things to.

I don't need to or want to contact most of the people on this
professional list via facebook or twitter. Neither of them are
professional forums.  I do communicate with a few people, strictly
socially via G+.  For the most part if I have not met someone in person
or have not communicated with them extensively over the years,  I don't
do the LinkedIn thing with them.   Blogs in some cases are like vanity
license plates.

This is a professional list, why not stick to professional forums.  If
you want someone to connect with you via "Social Media", send them a
private email.  I've been on this list since 1998 and this comes up at
least a couple of times a year!

Social Media is not necessarily a good thing!

<End|Rant>

------------------
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jose Huerta
Sent: Tuesday, August 07, 2012 10:32 AM
To: [email protected]
Subject: Re: OT: ARSLIST Signal-to-noise ratio

** Just to clarify it, because seems that I didn't transmit the correct
message.
1.- ARSlist is the best Remedy resource at this time.
2.- the difference between ARSlist and Developer network is not about
technologies, but people.
3.- when I said about a change In the communication system, it doesn't
mean that I don't accept the current system.

And finally, I don't see the relationship between forums and blogs &
twitter.



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-- 
Patrick Zandi
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