Hi, There is an option to disable workflow on the target form: target_disablemergefltr = YES
There is also an option for the delete in the source form: source_disabledeletefltr = YES The problem with the delete-filter is that RRR|Chive needs to disable the filter completely, and that is an admin change. Instead you can add this to any Delete-filter on the forms you are archiving: Execute on: Delete Run if: (...) AND $CLIENT-TYPE$ != 6666 Finally, RRR|Chive can archive things to ARX flat files, which do not require a Remedy target. You can then, as I mentioned earlier, use RRR|ArxToHTML to create HTML web pages of the ARX-files, which can be accessed with any browser. Either on a web server or on a file system: http://rrr.se/itsmdoc/itsm764arxhtml/ And yes, it can be a little bit slower to use the API, but the pros definitely outweighs the cons I think. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > RRR|Chive will use ARS API. That means that the workflow will be fired and > it can be slow (because of your ARS server, not because RRR|Chive. Also > both source and destiny must be ARS servers (can be the same). > > DB is faster but you are doing things outside ARS. That means that it's > not > supported, that you can corrupt the ARS database if not done well and some > other risks. > > If speed of archiving is a concern... then DB is the only option to go > faster. > > Jose Manuel Huerta > http://theremedyforit.com/ > > > > > On Wed, Aug 8, 2012 at 1:35 PM, Robin Mathew <[email protected]> > wrote: > >> RRRchiv > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
