Suresh, Malloc errors are 'Memory Allocation' errors, which means that some piece of the system is asking the OS for memory, and is getting an OS level response that the memory is not available. In this case it is likely that they are running on 32 Bit OS's and in this case it is either the user tool, or the server 'arserver.exe/arserverd' that is running out of memory, a quick task manager/top will show you which one. The 'fix' isn't so easy...usually it's as simple as close the affected application (client/server) and restart it to correct the problem short term, but why the process reached this 2GB limit is the main concern and would take effort from BMC to determine if there is some sort of leak that needs to be corrected.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh Loganathan Sent: Thursday, August 09, 2012 4:22 AM To: arslist@ARSLIST.ORG Subject: Malloc Failed On server in User Tool ** Hi Guys, I have a problem to use a Remedy user tool not web url. Only few (2) users are getting this issue. Please refer below ARERR[300] Malloc Failed On server. This issue creates the huge panic to our remedy admin team. can you please share the fix to resolve the issue. Regards, Suresh Loganathan _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"