An antivirus would not be sufficient as they want us to validate script 
tags within the attachment.
So that limit what we can do even more and I honestly have no other ideas 
on how I could make this work.


Kenavo ar wech all




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Sent by: [email protected]
08/23/2012 11:07 AM
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Subject
Re: security risk with attachment - Any ideas?






Someone told me once if you are using the Mid-Tier client then as a file 
is uploaded for an attachment it is temporarily saved on the Mid-Tier 
server as a file.  If the Mid-Tier server has AntiVirus software installed 
then that software should be scanning the attachments for you.

If this is true then this should take care of your security concerns.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Thursday, August 23, 2012 11:27 AM
To: [email protected]
Subject: security risk with attachment - Any ideas?

HI all,

I am hoping that someone else on the list had to face this growing 
security concern and found a way to do this. 
This is the concern that came back from a security audit:

"Attachment are not being scanned at the server level and the application 
can only rely on the fact that the user may or may not use a scanning 
system (anti-virus for example). This does not prevent user to willingly 
add a malicious file.  The files should be scanned to stop SVG files to be 

uploaded at the server level."

I know I can have an API that would run on the server and would look at 
the tickets created and if there is an attachment, to extract it and scan 
it etc.  But any one has a better idea?  Or knows of some utility that is 
already out there that could do this?


Thank you,

Pascale 
Kenavo ar wech all

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