Hi All - I am trying to work on upgrading our system from ITSM 7.0.3 to ITSM 7.6.4 with that we are not ready to start on the Best Practice view but want to start on the Classic View.
Issue: I have gone into the App Admin Console > Custom > Foundation > Adv Opts > View Selection Framework - Deploy View and setup the whole company to use the Classic view. We are a single tenancy company since it is only IS that uses this and we are all internal employees. But it still takes every account I have created to the Best Practice View. I have tried to set one of my test groups to be Classic & even one of my test users to use Classic View but it is still taking me to Best Practice. Any ideas? ARS 7.6.4 SP 3 ITSM 7.6.4 SP 2 RKM 7.6.4 SP 2 SLM 7.6.4 SP 2 Window 2008 - 64 Bit MS SQ 2005 IIS/Tomcat MidTier 7.6.4 SP 3 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
