We planned an integration using a similar communication link, a file placed at a FTP account. The idea was to integrate with a CMMS. The solution we provided was to create a java script that fired when creating a file at a forlder, read it and sent it using a web service. The java analyst said one day for developing and testing, so I assume it was easy. Fortunately, the IT office declined this integration method and required the CMMS developers to create a web service interface.
I think that it would be easier to develop an external agent that uses the API, or if you don't have any API expert, using a web service would be easier. Regards, Jose Manuel Huerta http://theremedyforit.com/ On Mon, Aug 27, 2012 at 9:59 PM, Misi Mladoniczky <[email protected]> wrote: > Hi, > > The ARImport .ARM file format support any delimiter. > > It might be difficult to build a robust 30-minute import using arimportcmd > though. > > You might consider building an API-program to do this, including error > handling. C, Java, ARSperl, .Net come to mind. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > > > ARS 7.6.04 SP2 I have a requirement that multiple text files will be > > placed on a network share drive every 30 minutes. The requirement is for > > me to import these files into a custom form in Remedy. The customer is > > set on using pipe delimited text files and is not interested in switching > > over to webservices or pushing the text file into a DB table and then > > create a View form. The integration must be using pipe delimited text > > files. Every 30 minutes, one or more files is dropped into a folder, > i.e. > > <file A> and <file B> dropped at 12:30; at 1:00 PM <file c> is dropped in > > the folder. I must grab the files at 12:30 and import them into a custom > > form. After they have imported into the custom form, I need to rename > the > > file or move it to another directory so they dont import twice. I then > > repeat the process at 1:00 PM. Can this be done using ARImport from an > > escalation or AIE or some other method other than webservices or a View > > form? Any suggestions would be appreciated. ThanksKevin > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

