We planned an integration using a similar communication link, a file placed
at a FTP account. The idea was to integrate with a CMMS. The solution we
provided was to create a java script that fired when creating a file at a
forlder, read it and sent it using a web service. The java analyst said one
day for developing and testing, so I assume it was easy. Fortunately, the
IT office declined this integration method and required the CMMS developers
to create a web service interface.

I think that it would be easier to develop an external agent that uses the
API, or if you don't have any API expert, using a web service would be
easier.

Regards,

Jose Manuel Huerta
http://theremedyforit.com/




On Mon, Aug 27, 2012 at 9:59 PM, Misi Mladoniczky <[email protected]> wrote:

> Hi,
>
> The ARImport .ARM file format support any delimiter.
>
> It might be difficult to build a robust 30-minute import using arimportcmd
> though.
>
> You might consider building an API-program to do this, including error
> handling. C, Java, ARSperl, .Net come to mind.
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> >
> > ARS 7.6.04 SP2 I have a requirement that multiple text files will be
> > placed on a network share drive every 30 minutes.  The requirement is for
> > me to import these files into a custom form in Remedy.  The customer is
> > set on using pipe delimited text files and is not interested in switching
> > over to webservices or pushing the text file into a DB table and then
> > create a View form.  The integration must be using pipe delimited text
> > files.  Every 30 minutes, one or more files is dropped into a folder,
> i.e.
> > <file A> and <file B> dropped at 12:30; at 1:00 PM <file c> is dropped in
> > the folder.  I must grab the files at 12:30 and import them into a custom
> > form.  After they have imported into the custom form, I need to rename
> the
> > file or move it to another directory so they dont import twice.  I then
> > repeat the process at 1:00 PM. Can this be done using ARImport from an
> > escalation or AIE or some other method other than webservices or a View
> > form?     Any suggestions would be appreciated. ThanksKevin
> >
> _______________________________________________________________________________
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> >
>
>
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