Hi, the method to import is as follows, it is not very well documented:
1. Stage Data 2. Selection 2nd option "Import new definitions only (skip duplicates)" > Provide a prefix e.g. "GLB:" 3. Validate data 4. Promote Cheers Carl http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kevin Shaffer Sent: 10 September 2012 21:01 To: [email protected] Subject: Sample SRD's for Remedy 7.6.04 ** ARS 7.6.04 SP3 SRM 7.6.04 SP2 I am doing a clean install of Remedy and wanted to load the sample 100+ service requests that BMC ships out for On Demand. The templates for 7.6.03 are available in Developer Community for download, however the Import Export Console behaves differently for 7.6.03 and 7.6.04 according to the Read Me Notes. It says I should be able to load the 7.6.03 templates if I am on SP2 or higher. Unfortunately it just times out on me with no errors. Is there an export of 7.6.04 SRM templates that are available to the public? If not, has anyone successfully loaded the 7.6.03 templates, located in the Developer Community, in a 7.6.04 environment? Any help would be appreciated. Thanks Kevin Shaffer _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
