Hi fellow listsers, Does anyone of you know whether it's possible to import a rather huge / complex set of "On-Behalf-Of" rules in SRM 7.6.00 (running on ARS 7.5.00)? One of our customers doesn't want a "Company for all" kind of rule, and I do not like the idea of creating individual rules for individuals or groups (as they have a massive organization hierarchy) :(
I thought this could have been part of the Data Manipulation Client setup, but unfortunately, I cannot find it. I know DMC is for primarily for ITSM and Foundation data and not particularly for SRM. Thanks for any hints / tips. Regards, Rob. _________________________________________________________ Rob van Eerd | Capgemini | Netherlands, Utrecht IT Management Solutions | Division ITS E-Mail: [email protected]<mailto:[email protected]> Office: +31306894641 / Mob: +615030666 / www.capgemini.com<http://www.capgemini.com/> [BMC_Education_Certified_Admin_BMC Remedy AR System 7604_small][togaf9-certified_E-Mail-Signature] [cid:[email protected]]People matter, results count. _________________________________________________________ Capgemini is a trading name used by the Capgemini Group of companies which includes Capgemini "Netherlands", a company registered in "Netherlands" whose registered office is at "Papendorpseweg 100, Utrecht". [cid:[email protected]] This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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