Oh yeah sorry.

SQL 2008 x64
Windows Server 2008 sr3 x64
AR 7.6.04sp2
CMDB 7.6.04sp2
ITSM 7.6.04sp2

Upgrading to 7.6.04sp4

Tommy Morris
CMDB Certified Specialist
Director of IT Service Management

[cid:[email protected]]<http://www.pinebreeze.com/>
[email protected]<https://exg5.exghost.com/owa/redir.aspx?C=1d40184b0dc44e86917981c2ecb56197&URL=mailto%3atommy.morris%40pinebreeze.com>
817.727.1021 - mobile
972.899.2366 - office
972.899.2898 - fax

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of patrick zandi
Sent: Thursday, September 20, 2012 8:30 AM
To: [email protected]
Subject: Re: 7.6.04 sp4 -- opinion on one cent

** Tommy,
What was your environment.
On Thu, Sep 20, 2012 at 9:28 AM, Tommy Morris 
<[email protected]<mailto:[email protected]>> wrote:
**
I just upgraded from AR 7.6.04sp2 to sp4 and it was actually successful without 
ANY issue. That's the first Remedy upgrade that has worked for me without weeks 
of troubleshooting. I'm not popping any corks until Atrium upgrades cleanly. 
But good job AR Engineers for getting a good installer released.

Tommy Morris
CMDB Certified Specialist
Director of IT Service Management

<http://www.pinebreeze.com/>
[email protected]<http://www.pinebreeze.com/>
817.727.1021 - mobile<http://www.pinebreeze.com/>
972.899.2366 - office<http://www.pinebreeze.com/>
972.899.2898 - fax<http://www.pinebreeze.com/>
 <http://www.pinebreeze.com/>
 <http://www.pinebreeze.com/>
 <http://www.pinebreeze.com/>


--
Patrick Zandi
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 
<http://www.pinebreeze.com/>

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