I think what you are looking for is Task Phase Mgmt. Use this feature after testing thoroughly and after setting expectation with the users. At least in 7.6.03 this feature was error prone and caused confusion with the users. Also if you enable this I think you may have to redo all your change templates to use this feature along with templates.
Pg31 ( Configuring TMS Phases) in Task Mgmt Administration Guide. http://documents.bmc.com/supportu/documents/34/12/103412/103412.pdf Also there is a white paper on this topic. http://documents.bmc.com/supportu/documents/42/21/194221/194221.pdf On Tuesday, September 25, 2012 11:13:23 AM UTC-7, Pargeter, Christie :CO IS wrote: > > ** > > Hi All – I heard with ITSM 7.6.4 you could have tasks activated at the > Planning In Progress stage but I am not seeing how to do that. If anyone > had an idea where the documentation is I would appreciate it or any help > around configuring and using this feature. > > > > > > > ------------------------------ > > > *Christie Pargeter * > *Legacy Health** *** > > *IS - Programming* > > *SR Technical Analyst*** > > [email protected] <javascript:> > > * **1120 Building* > > tel: 503-415-5149 > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
