I was talking about the errors in this form only. For ex: Message Text : Email address contains invalid characters. füll
How to tell if this is actually exchange server error or remedy email engine error. On Thursday, September 27, 2012 1:04:33 AM UTC-7, Karthik wrote: > > ** > > There is an ar system email error logs form that records errors. Do you > know the exact error text? If not check this form. > On Sep 27, 2012 12:47 PM, "patchsk" <[email protected] <javascript:>> > wrote: > >> ** >> Is there a way to know if an error in the remedy email error logs is >> from remedy email engine or from an external email server that remedy >> connects to like exchange server without turning on debug logs in remedy >> email engine. >> We are seeing remedy outgoing emails failed due to an illegal character >> in the To or CC or BCC field. >> An illegal character could be a new line or space or a multibyte >> character etc.. >> The problem here is the entire email is failing and no one in the To OR >> CC or BCC list is receiving the email just because one of the several >> emails has a syntax error. >> If there are 10 people in the email address list, no one >> is receiving just because one email address has issues. >> So we want to know if this is limitation on remedy email engine side or >> external email server. >> I know may be I need to turn on the email engine debug logs to verify it. >> Just want to check with the group before going through the approval >> process to get logs turned on in our production server. >> We do not have a dev env with an exchange server connected. >> This is ARServer 7.1. >> >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
