Fred,

Nice tool. Thanks for the link.

Serouche,

We provide a link to the ldp.exe tool here :
http://www.javasystemsolutions.com/downloads/ldp.exe

It's Microsofts tool we just host it for convenience.

Good luck
Danny

> Serouche,
>
> The Login Name on an Active Directory LDAP search is usually
> sAMAccountName, so in the configuration form "AREA LDAP Configuration" the
> User Search Filter would be sAMAccountName=$\USER$
>
> Make sure in your setup that you should be querying for the login in a
> field called uid.  What Danny said about using Microsoft's LDP tool (as
> part of the Windows Support Tools) or another LDAP tool like the Softerra
> LDAP Browser (http://www.softerra.com/download.htm) is a great
> suggestion.
>
> Fred
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
> Sent: Tuesday, October 02, 2012 5:58 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: LDAP authentication issue
>
> Hi,
>
> Its this line that is the issue:
>
> */<ARSYS.AREA.LDAP> <FINER> ldap_search_ext("dc=ads,dc=domain,dc=org",
> 2, "uid=testman")
>
> So under that baseDn, the query uid=testman could not be found.
>
> Ask your domain admin to check the baseDn and use something like ldp.exe
> to search for uid=testman.
>
> Kind regards
> Danny
>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy Maniac
>> Sent: Tuesday, October 02, 2012 3:50 AM
>> To: arslist@ARSLIST.ORG
>> Subject: LDAP authentication issue
>>
>> hi list,
>>
>> could not find any previous post with the following issue.
>> Here is what is in my arplugin.log file
>> ...
>> 1 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7404 */+VL
>> AREAVerifyLoginCallback          -- user testman
>> 2 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7407
>> */<ARSYS.AREA.LDAP> <FINEST> AREAVerifyLoginCallback
>> 3 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7409
>> */<ARSYS.AREA.LDAP> <FINER> ldap_init("hqdcc1.domain.org", 389)
>> 4 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7411
>> */<ARSYS.AREA.LDAP> <FINER> connect timeout previously: -1
>> 5 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7413
>> */<ARSYS.AREA.LDAP> <FINER> connect timeout used: 40000
>> 6 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7415
>> */<ARSYS.AREA.LDAP> <FINER> ldap_simple_bind("CN=xsldapro,OU=Service
>> Accounts,OU=Location,OU=New Structure,DC=ads,DC=domain,DC=org", hidden)
>> 7 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7445
>> */<ARSYS.AREA.LDAP> <FINEST> After the bind
>> 8 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7447
>> */<ARSYS.AREA.LDAP> <FINER> ldap_search_ext("dc=ads,dc=domain,dc=org",
>> 2, "uid=testman")
>> 9 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:43.4920
>> */<ARSYS.AREA.LDAP> <FINE> We do not know the user
>> 10 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:43.4923
>> */<ARSYS.AREA.LDAP> <FINER> LicenseMask=1 LicenseWrite=2 LicenseFTS=0
>> LicenseReserved1=0 Notification=3 Email=<NULL> LoginStatus=1
>> ModificationTime=0
>> 11 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:43.4925
>> */<ARSYS.AREA.LDAP> <FINER> Groups=<NULL>
>> 12 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
>> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:43.4927
>> */-VL                                FAIL
>> <END OF LOG FILE>^@
>> ...
>>
>> who is this "We" at line 9?
>> My config settings are based on what the doc says ('authentication
>> chain
>> = 'AREA - ARS', cross ref pass is checked also authenticate
>> unregistered
>> users, RPC port set to 390695)
>> The logs show the bind being done (line 7) but then something "does not
>> know the user" ...
>> any help/tips on what could be wrong is very much appreciated.
>> Regards
>> Serouche
>
>
>
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