Thanks everyone.

The solution was to check the permission on the account.  

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Pierson, Shawn
Sent: Wednesday, October 03, 2012 9:21 AM
To: [email protected]
Subject: Re: ADDM to CMDB

 

** 

First, I would double check that the ADDM user has Asset Admin permissions.
If so, I would look at BMC.CORE.CONFIG:BMC_Dataset_ and ensure that Asset
Admin is listed in the CMDBRowLevelSecurity and possibly the
CMDBWriteSecurity fields if adding it to the first doesn't solve it.

 

Thanks,

 

Shawn Pierson 

Remedy Developer | Energy Transfer

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kathy Morris
Sent: Tuesday, October 02, 2012 3:04 PM
To: [email protected]
Subject: ADDM to CMDB

 

** 

Hi,

 

We are trying to synch ADDM 8.2 into the CMDB 7.6.4.

We created the BMC.ADDM dataset, added the CMDB server to the /etc/hosts
file and restarted the services.

The test connect from ADDM to the CMDB fails.

Error displays:  32 VM for an atrium connection.  The connection test
failed.  Dataset not found.

 

The dataset BMC.ADDM is the configured dataset and shows in the CMDB dataset
tables.

Does anyone know what is causing this connection from ADDM to the CMDB to
fail?

 

 

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