Is the web service you are trying to consume exposed from Remedy or external tool? From the screenshot, it doesn't seem to be exposed from remedy.
If exposed by remedy, then username and password tokens should have been there by default. Would you be able to use a freeware like soapui and try consuming the web service and see if you don't get an error? Using this tool it would be fairly easy to change mappings and troubleshoot. Once it works, we can figure out a way in remedy to consume in a similar fashion. - Karthik On Oct 4, 2012 3:22 PM, "Team Remedy" <[email protected]> wrote: > Hy, > > when i try to consume the web service, in the arfilter.log i read this > error > "An exception occurred from the WebService class > à€‚|pŸ‚|ÿÿÿÿlŸ‚|a/6| > **** Error while performing filter action: Error 9130" > > In the Administrator 7.1 in the set filter WEB SERVICE, there is a box for > the Basic Authentication and I insert username and password not in input > mapping. > > In input mapping there is the field 'RequestIdentificationeTag' and the > request parameter to map, but there aren't username and password. > > I attach a screenshot of the filter developed to consume the web service. > > Thx's a lot, > David > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
