I believe you need to have that field on the best practice view. Once you
add the field to the view it would appear in the list.

- Karthik
On Oct 4, 2012 6:58 PM, "Frank Caruso" <[email protected]> wrote:

> ITSM 764 sp2
>
> Does anybody know how to add new values to the Available Fields list on
> the new Web report designer form? We have a requirement to include the Help
> Desk field Support Group Organization as a field that can be used in Web
> reports.
>
> Thank you.
>
> Frank
>
>
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