Column Technologies, Inc. is a global technology company dedicated to providing 
operational enhancement products, services, and solutions to small, mid-size 
and enterprise organizations, as well as to the public and federal sector. 
Headquartered in the United 
States<http://www.columnit.com/about-us/offices/global-offices-and-numbers.html>,
 we have over 300 employees around the world, as well as offices in 
Australia<http://www.columnit.com/about-us/offices/global-offices-and-numbers.html>,
 
Canada<http://www.columnit.com/about-us/offices/global-offices-and-numbers.html>,
 
India<http://www.columnit.com/about-us/offices/global-offices-and-numbers.html>,
 
Singapore<http://www.columnit.com/about-us/offices/global-offices-and-numbers.html>,
 South 
Africa<http://www.columnit.com/about-us/offices/global-offices-and-numbers.html>,
 and the United 
Kingdom<http://www.columnit.com/about-us/offices/global-offices-and-numbers.html>.
 Column's success is sustained by our collaborative business methodology 
approach that integrates people, process, technology, and support. You can 
learn more at www.columnit.com<http://www.columnit.com/>

We are hiring an Application Developer/Administrator for our Downers Grove, IL 
office reporting to the VP of IT Operations. This is a full time position with 
a generous salary and benefits package. No travel is required. The job 
description and requirements are below. Candidates must have US Citizenship, 
Permanent Residency or Green Card status. We cannot provide sponsorship for 
this role, nor will we consider 1099 or corp to corp. If you are interested, 
please email me your resume as well as a good time to contact you. Feel free to 
forward this email to other appropriate candidates.

Remedy Application Developer/Administrator

Primary Role: The Application developer is responsible for designing, 
installing, maintaining and supporting BMC Remedy applications. Provide 
high-level technical support for BMC Remedy systems, creates and maintains 
documentation, maintains software developing standards, and works projects as 
needed in order to upgrade to new and/or improved application versions as well 
as provide new or enhanced functionality as needed. The application developer 
must be well versed with the application and capabilities of the application 
for integration and development.  The successful candidate should be expertly 
proficient with Remedy's AR System Server and ISTM Suite tools and development 
methodology.

Secondary Role: Install, configure, and support an organization's BMC Remedy 
application systems. Maintain and administrate software to include moves, adds 
and changes.  Monitor application to ensure productivity and performance for 
all system users and perform necessary maintenance to support availability.

*         Perform tool administration and process configurations - All BMC 
Remedy applications, Column Remedy applications,  as well as any custom 
applications.
*         Provide Reports for Remedy systems
*         Support installation, configuration and maintenance of Development, 
Test and Production environments.
*         Maintain and Troubleshoot application and system issues.
*         Coordinate with Process owners on process updates.
*         Apply product fixes, hot fixes, patches and configuration changes to 
support the business processes.
*         Responsible for design, development, implementation and maintenance 
of new custom applications and existing application enhancements as may be 
necessary.
*         Facilitate the integration of discovery and monitoring tools into the 
CMDB where appropriate.
*         Recommend changes to improve systems and configurations, and help 
determine hardware or software requirements related to such changes.
*         Research new technologies by attending seminars, reading trade 
articles, or taking classes, and implement or recommend the implementation of 
new technologies.
*         Supports, monitors, tests, and troubleshoots hardware and software 
problems pertaining to application and related network components, performance, 
servers and applications.
*         This position provides advanced technical support for the Remedy 
system(s) hosted by Column Information Technology department. (Column I.T.)
*         Provide training and guidance on all aspects of the AR System Server 
Remedy applications.
*         Coordinate resolution of issues requiring BMC support.
*         Other related duties as assigned.

List of equipment to be familiar with or will have to utilize:
*         BMC development tools such as Developer studio
*         Sniffers, Wireshark
*         Servers and server applications

Skills/Qualifications:
*         Troubleshooting - Determining causes of operating errors and deciding 
what to do about it.
*         Familiar with a variety of the field's concepts, practices, and 
procedures
*         Candidate must be a team player and be able to follow processes and 
procedures.
*         Self-disciplined, self-starter, professional who can successfully 
bring projects t closure with minimum direction, guidance and oversight.
*         Cisco certifications CCNP, CCIP, etc desired
*         A wide degree of creativity is expected
*         Critical Thinking - Using logic and reasoning to identify the 
strengths and weaknesses of alternative solutions, conclusions or approaches to 
problems.
*         Relies on experience and judgment to plan and accomplish goals
*         Complex Problem Solving - Identifying complex problems and reviewing 
related information to develop and evaluate options and solutions.
*         Strong communication skills to interact with team members and senior 
support personnel
*         Strong interpersonal skills to interact with senior customers, 
management and team members
*         Ability to work independently and as part of a team

Experience/Education:
*         At least 3+ years related experience (current Remedy application 
versions)
*         Bachelor's degree preferred in Computer Science, Management 
Information Systems or related area


Thanks!

Melissa Wish
Corporate Recruiter
Column Technologies
Cell: 917-748-7104
eFax: 973-860-0810
Email: [email protected]
www.columnit.com


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