Again not offering a solution here but you might want to look into the Developer community resources to see if there is a plugin developed and available to achieve what you want to.. There is a lot of interesting stuff there in terms of Dev Studio plugins that may save you time on something like this.. I am not saying there may be one for this particular requirement, but you might be able to resolve other issues you may be having by exploring what's available there in those resources from time to time..
Cheers Joe From: Joshua Taylor Sent: Friday, October 19, 2012 5:18 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: AIF and Overlays ** Ok so I tried creating an overlay of the SRM application and it did what I thought it would. It created the overlay of just the application itself. It did not touch the forms or any of the workflow associated with it. So at this point I am back to touching each piece of workflow individually. I may open a ticket with BMC on Monday about it to see what they say I should be doing since it is their recommendation that I use the OOB workflow instead of making copies like we did in the pre 7.6.04 SRM system. From: Joshua Taylor Sent: Friday, October 19, 2012 3:52 PM To: '[email protected]' Subject: RE: AIF and Overlays Hey Tauf, I am creating AIF’s for services that have criteria that cannot be met by a standard SRD. BMC now recommends that instead of copying the OOB AL’s, Filters, and Guides (which is what BMC recommended be done before overlays were introduced), you should attach your AIF’s to the OOB workflow. The issue is that in order to use ‘Best Practice Customization Mode’ one must first create overlays of all OOB workflow that is to be modified, or change them to Custom forms (which defeats the purpose of overlays and will be a major headache come upgrade/patch time). So at this point I am faced with the daunting task of clicking and modifying each piece of workflow at least once if not twice. And considering there are 179 Active Links, 20 Filters, 20 Active Link Guides, and 2 Filter Guides associated with the form SRS:AdvancedInterface_WithBackendMapping I am looking at an extremely long process to create my first AIF. Once I have the first AIF done then any future ones should be quite easy as I can edit multiple active links and filters all at once. Hope this makes sense. I am going to attempt to create an overlay of the SRM application and will keep everyone updated as to how it goes. Thanks, Josh From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tauf Chowdhury Sent: Friday, October 19, 2012 2:41 PM To: [email protected] Subject: Re: AIF and Overlays ** Josh, Not providing a solution here but looking for the reasoning behind this out of curiosity. I think 8.0 gives you the ability to overlay an entire application which could do what you are saying. Sent from my iPhone On Oct 19, 2012, at 1:27 PM, Joshua Taylor <[email protected]> wrote: ** Does anyone know of a way to create overlays of all of the OOB AIF workflow at once? I am not looking forward to right clicking on 179 AL’s and selecting ‘Create Overlay’. Normally I would just make copies and use these as I did in pre 7.6.04, however BMC is recommending that I not do this. This in a brand new 8.0 environment (All modules) and is a dev box so I am open to any sort of suggestion even if there is the chance it could hose the system as I do have several backups I can restore to. Thanks, Josh _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
