I am not sure about publishing complex web services from remedy. but I have
consumed complex web service in remedy. You need to have parent and child
forms and map both of them in the mapping. While the first element is the
primary form, child elements need to be mapped to child form. The linking
between primary and child forms is a foreign key that also need to be
selected in the web service mapping.

- Karthik
On Oct 23, 2012 3:21 AM, "Joe Martin D'Souza" <[email protected]> wrote:

> **
>
> Rick,
>
> The simple answer is that in one call no.. You may be able to circumvent
> it by two (or more depending on the number of CI’s) WSDL calls to achieve
> what you want to..
>
> Remedy can send and receive simple WSDL’s that do not use any complex
> constructs (the integration guide talks about this under the web services
> section).
>
> Joe
>
>  *From:* Rick Phillips <[email protected]>
> *Sent:* Monday, October 22, 2012 5:27 PM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* [email protected]
> *Subject:* complex web services 7.6.03
>
> **
> Hi, everyone,
>
> I have a requirement that must use web services.  I need to create a WSDL
> that will send an Incident form from one system to another (also, 7.6.x),
> but the (single) WSDL must include any related CI's.  Is Remedy's complex
> web service capability that complex?  Can it be done?
>
> tia,
>
> Rick
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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