Hi,
This happens because, there was a request to allocate memory by the server and the OS could not fulfill that request. In response to this, the AR System server shuts itself down and restarts. In general, except for users who are currently interacting with that server with a command, the restart would not even be noticed. Now, why is the server running out of memory? How much memory does the machine have? Could the system just be large enough that after everything is cached and user loads come in and there are large queries that need large spaces. Could it be a lack of swap space - so that there was no space on disc to write out the swap area of memory. Possible solution for this issue could be: Add /3gb parameter in a boot.ini file. The 32-bit versions of the Windows operating system can manage a maximum of 4GB of addressable memory. The 4GB is divided into 2GB for user applications and 2GB for kernel processes. This means that any given application is restricted to 2GB of memory. Adding /3GB switch which causes the operating system to divide the available 4GB of memory into 3GB for user applications and 1GB for kernel processes. Many translations that previously failed due to memory limitations will now run successfully when the /3GB switch is used. HTH -- Regards, Sunil Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: [hidden email] <http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?t ype=node&node=7583733&i=0> || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs <http://twitter.com/#%21/vyomlabs> || http://www.linkedin.com/company/vyom-labs On Wed, Oct 24, 2012 at 3:42 PM, Cecil, Ken <[email protected]> wrote: ** We are getting this error intermittently over the past couple of weeks. The most consistent time it is occurring is when trying to attach a largish attachment (around 4MB). Some have also received it when trying to open an attachment. Yesterday for awhile we were getting the error anytime the SDA's were trying to attach any attachment to an Incident. I ended up restarting the ar server service. Has anybody run across something similar? (Arerr 300 when working with attachments) I have a support request in with BMC and waiting for a reply. The KB articles I found did not seem to apply. Thanks Ken Cecil 574-283-4248 [email protected] AR 7.5 ITSM 7.6 Windows 2003 Enterprise 64bit SQL 2008 _____ This email and any files transmitted with it are confidential and intended solely for the addressee. If you have received this email in error please notify the system manager. Subject to local law, communications (including traffic data) with Hubbell may be monitored by our systems [or a third party's systems on our behalf] for the purposes of security and the assessment of internal compliance with Hubbell policies. This footnote also confirms that this email message has been swept for the presence of computer viruses. www.hubbell.com <http://www.hubbell.com/> - Hubbell Incorporated _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
