I am not very familiar with version 8.0 yet, but once I was told that we can actually enter the passwords directly in the conf files. Never validate it though. So you may optionally try the following until you can hear something from BMC Support.
Option1: Enter a decrypted manual password in the Midtier properties file. Enter the same password in ar.conf file. Option2: If you have a working pre 8.0 environment copy the passwords form the midtier properties and ar.conf files and paste into your 8.0 environment. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

