Hi,

or you can do it the easy way using this free utility:

 

http://www.missingpiecessoftware.com/products/remedy-restore-tool

 

If you enter all environment licenses into Production, you can then restore
to the environment you require without having to re-apply the licenses.  The
only thing you need to do is update the DB owner once you have restored the
DB then update the references using the MPS Remedy Restore Tool.

 

It does almost all the references, but if there is something I have missed
let me know and I will include it.  Take the headache out of doing it
manually and you can select the options you want to update.

 

Cheers

Carl

 

http://www.missingpiecessoftware.com

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of ravi rai
Sent: 31 October 2012 17:49
To: [email protected]
Subject: Re: WWRUG12 - Session Question - Database Moving

 

** 

We dont use any tool do it manually and it is working for us. ARS 7604 sp3
SQL Windows

 

Backup 
 -License
 -AIE Settings (Data exchange and AIE instance)
 -Email Configuration

 

Copy Database 
 

Restore
 -License
 -Email setting
 -AIE settings
 -Change CAI Application Registry for server name-SRM
 -SRM mid tier link -Application settings-SRM
 -update server name on SRS_CFGAdvanceInterface-SRM
 -Update Server ranking form for server name -Server Group

Read somewhere that copying the FTS conf and Collection directory will
reduce the time needed for reindexing and improve performance but have not
tried that in our environment.Not seen any performance issues so far.
 
Ravi.
 

> Date: Wed, 31 Oct 2012 17:30:37 +0000
> From: [email protected]
> Subject: Re: WWRUG12 - Session Question - Database Moving
> To: [email protected]
> 
> My new management team had the Network Admin team copied the Prod Server
as a whole to the Dev Server. They wanted the environments to be identical
in every way. The problem is that they are not. I have fixed things in many
places, but am sure there is something I am missing because the performance
is terrible. 
> 
> The DBA team copied the Database over and I think I have that all sorted
out as well... I have fixed things in many places, but am sure there is
something I am missing because the performance is terrible. 
> 
> They want to do this again and at WWRUG in of the sessions the speaker
mentioned a list at the end of his presentation. I can't find the note where
I wrote down which session it was and I THINK I have gone through every
presentation on the thumb drive.
> 
> 
> So this is basically what management called "P to V" copying. Physical to
Virtual.
> 
> I will take any list anyone has at this time. I will compile it all into
one list in combination with what I have already noted that I changed.
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Peters, Ron
> Sent: Wednesday, October 31, 2012 12:22 PM
> To: [email protected]
> Subject: Re: WWRUG12 - Session Question - Database Moving
> 
> I wasn't there this year but to clarify your question, are you asking
about copying the database server or database or something else and copying
it to another server? We do something similar to refresh our non-prod
environments with the production database. I came up with the process and it
may not be exhaustive, but we haven't had any issues with it. Let me know if
you're interested.
> 
> Ron
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Sanford, Claire
> Sent: Wednesday, October 31, 2012 8:26 AM
> To: [email protected]
> Subject: WWRUG12 - Session Question - Database Moving
> 
> I have drawn a complete blank and in my 97 pages of notes (yes, I took
notes in a notebook) from WWRUG12 I can't find what I am looking for.
> 
> In one of the sessions there was some discussion regarding taking one
server and copying it to another server. It is not recommended but whoever
was doing the presentation said that he (I do remember it was a he) had the
steps at the end of the presentation or would send them (not sure here) for
the 7 or 8 things that MUST be modified to make the new server function
properly.
> 
> We did that here and while things look like they are working properly, we
are getting a lot of DB timeouts and the performance is very slow.
> 
> Does anyone know what presentation I am talking about? Does anyone have
those specific steps? 
> 
> 
> ITSM 7.6.04 SP2
> ARS 7.6.04 SP3
> Oracle 11.2.0.3.0 - 64bit Production
> Win 2008 Server
> 
> Claire Sanford 
> Information Systems Division 
> Memorial Hermann Healthcare System
> [email protected] 
> 
> 
> 
>
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>
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> 
>
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