We have an opening at our company for a new full time Remedy 
Developer/Administrator.  Our headquarter office is located in Madison, WI and 
there is also the possibility to work from one of our remote offices in Eau 
Claire, WI, Rocky Hill, CT, or Aberdeen, SD.   If you are interested in this 
job opening, visit the About Us section of our website at 
http://www.mygreatlakes.org and then click Careers. Select the option to apply 
online, create your profile, then fill out the application for the job opening 
you are interested in. Your information is saved and you can return later to 
apply for other available positions and upload materials including a cover 
letter, resume, or portfolio.  Feel free to contact me off list if you have any 
questions related to the position.  Below is the advertisement that has been 
posted.

Thanks,
Todd Arner
Great Lakes Educational Loan Services, Inc.


Great Lakes is looking for a highly motivated, self-starter, true team player 
with the ability to work in a collaborative environment. Strong verbal and 
written communication skills are a must. Experience with BMC Remedy Service 
Desk, Remedy Action Request System (ARS) is highly desired.

Current expertise with the installation, configuration, implementation, 
troubleshooting, supporting of the BMC Remedy Service Desk and Action Request 
System including:

Remedy Service Desk (Version 7.0 or higher
Remedy Action Request System (Version 7.0 or higher)
Remedy Web Front End (Mid-Tier)
Remedy report services
Familiar with upgrading and patching the BMC Remedy Service Desk, Remedy Action 
Request System (ARS) and the Remedy application suite

Additional Desired Skills:

Familiarity with installation, configuration, implementation, troubleshooting 
and supporting of technologies in the following areas is also desired:
SQL Server,
General Windows server 2003, 2008 knowledge
Information Technology Infrastructure Library (ITIL) Foundations v3
Active Directory authentication and relationship with Remedy Application
UNIX and Scripting Skills (Perl, Shell and/or C/C++)
Java
Web Services

Education Requirements:
B.S. in Computer Science or equivalent
Minimum of 3 years professional experience

Great Lakes Educational Loan Services, Inc. (Great Lakes) is an Equal 
Employment Opportunity / Affirmative Action employer. We invite all applicants 
to complete the Voluntary Affirmative Action questions when submitting 
application materials. The questions are found at the end of the online 
application process.

Sorry, H-1B sponsorship (initiation or transfer) is not provided/ available. 
Great Lakes is a member of the affiliated group of Great Lakes Higher Education 
Corporation companies. Great Lakes is one of the nation's largest integrated 
providers of student loan services.

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