Has anyone experienced when adding or even looking at various computed
groups that there are not any members even though there should be?  I
have users that have Knowledge User permissions and in certain groups,
however,  when I added a Computed Group to the Group form under Group
Definition to be only "Knowledge User" OR "1000000039" it is showing
that there are not any users under "Show Members"  I also did the search
in the User form and no one got the Computed group.  I then just for
testing purposes changed the Computed Group to be just "Knowledge User"
and still no one was associated after saving the entry in the Group
Form.  This is happening to a significant amount of our computed groups.

We are on ARS 7.6.04 sp 3, ITSM 7.6.04 sp 2, SQL and Windows
environment.

 

Thanks,

Brandi

 

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