It depends on the module selected for indexing it took 5 days to complete 
indexing first time with OOB setup .
  
Thanks 

Ravi Rai 


> Date: Wed, 7 Nov 2012 17:36:10 -0500
> From: [email protected]
> Subject: FTS Re-index running for 66hrs expected to run a lot longer
> To: [email protected]
> 
> We are currently working with BMC on upgrading our Remedy environment from 
> 7.5 to 7.6.04 by using their upgrade method and utilizing DDM.  Before this 
> version, we had never utilized FTS, but we have just kicked off hte re-index 
> processs for our production envrionment and it has been running for over 
> 66hrs right now, and stil has 24 more forms to go through.  HPD:Help Desk 
> alone has been running for 14+ hours and has still not completed; it has 
> 648942 rows of data.
> 
> We are pretty close to being straight out of the box, and BMC is recommending 
> we remove some fields and forms from FTS indexing as they are saying it will 
> reduce the index time and that these fields/forms will not benefit form being 
> indexed.  Apparently, they have done some internal review and at some point 
> will be removing a bunch of fields/forms from FTS in future release (beyond 
> 8.0).  BMC is saying that removing these fields/forms from FTS will not 
> impact applicaiton functionality and performance, however I have some 
> concerns with excluding them if they were intially put for FTS as OOB fields.
> 
> Has anyone else ran into this issue where kicking off FTS for the first time 
> on an upgrade and taking this long?  We have ARS, ITSM, RKM, SRM, SLM, IBRSD, 
> CMDB all installed as well.
> 
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