Update (for what it's worth). I actually built a clone of production yesterday and got the AIE service up and running with the same data exchanges, just on a different AR/AIE server. Then I nibbled my way through some of the data, then all of it, running each exchange manually. They have the same problem with fatal setup errors, SOME of the time. We think that the source db may have finally gotten too big for the AIE process to handle (324,742 records - queried in 1/10th blocks by the trailing digit of the employee id just over 32,000 records per chunk - aie.exe is using 39,000 K to 45,000 K during processing).
The error has to do with ChunkSize for CMDB Component Exchanges, which none of these are (there are none defined beyond the samples), so it is an inaccurate message. We think the aie.exe process is running out of memory, SOME of the time; once it throws an error, it is toast until restarted, which may take several attempts to start clean. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of strauss Sent: Wednesday, November 07, 2012 11:13 AM To: [email protected] Subject: Re: AIE started throwing "A fatal setup error... EIEMSG 3317" The open issue is ISS04043743 - I have loaded REAMS of log files and more are going up now (this morning I even set stack trace debug on). I restarted all of the servers involved last night, to no avail. I have eliminated any connection or authentication issues. The error pertains to CMDB Component Exchanges, and THERE ARE NONE (the CMDB is empty)! This is a set of data exchanges to a staging form for People and Users. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Yogesh Somavanshi Sent: Wednesday, November 07, 2012 7:25 AM To: [email protected] Subject: Re: AIE started throwing "A fatal setup error... EIEMSG 3317" Hello Strauss, The reaosn for fatal error might be because of an API failures on AR side, so in case if you can share with me the exchange debug log present in the aie debug folder will help me in getting the excact cause for this issue. -Thanks Yogesh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
